Good luck with your phone call Connie! It's so frustrating because I know you and your son are ready for this to be over. Such a rotten disease. My DD said yesterday that her concern is that the surgeon will find infection under the lancing and will want to wait. Her comment was "since this thing is ALWAYS infected, when will be a good time for surgery?!" I understand how frustrating this is for our kids - they have to try and have a normal teenage life with a draining sinus.