I would like to second all the praise for Dr Caplan. My son was diagnosed with a pilonidal cyst last year. After doing a massive amount of research and interviewing several surgeons, we settled on Dr Caplan and I could not have been happier with the results. We travelled down from NYC because I couldn't find anyone I trusted up here. Immediately upon meeting Dr Caplan, I felt we were in capable and experienced hands (and he's funny too!) Not only did the surgery go completely smoothly, but he was phenomenal on following up when I contacted him with questions following the surgery. My son healed beautifully after his cleft lift procedure. It was 9 months ago and he is completely back to normal. Thank goodness for Dr Caplan and thank goodness for this site.