Hi, I had my cleft lift surgery with Dr Lambert in McKinney, Texas, 5 years ago. I'd been living with an open wound for months from my failed second pilonidal excision surgery when I decided to make an appointment with Dr Lambert based on a recommendation from this forum. That surgery changed my life. I'd been dealing with pilonidal cysts since high school and had gone through two surgeries, open wound packing, so much stress and discomfort and embarrassment. This stupid disease made me depressed, made me gain weight, and ruined my sex life. It took a while for me to heal because there was a lot of scar tissue. I still sit on a coccyx cushion at my desk and for long car trips, because some of the lowest scar tissue isn't very stretchy. But I can ride my bike and do any physical activity without worrying about the cyst coming back or the wound to open up. I highly recommend it for anyone dealing with this issue.