My 21 year old son is finally healed after surgery with Dr. Immerman in Eau Claire, WI. He performed the "Bascom Cleft Lift" Procedure on him in November 2017. We flew to WI for the surgery from NY. The long ordeal began over 1 1/2 years ago with a "cyst" -- We had it drained & stitched up here in NY. That was done by a General Surgeon who said after 2 weeks of non-sitting, it will be healed. (Yeah right.) The area opened, got infected, bled. We then went to the Wound Center where they couldn't help. Then went to Dr. Silverman, a Plastic Surgeon in Poughkeepsie, NY, who I'm sure is great with Cool Sculpting & Breast implants but a failure with Pilonidal Cyst Disease. He operated on him and instructions were no sitting for 6 weeks! On the 7th week, the wound opened. A few months later, he did another more invasive surgery on him called the "Y Flap" procedure, which left him with a giant scar on his buttock. Same instructions and yet again, 7th week incision opened. My son was in pain, wearing pads and bleeding every single day. Silverman became arregent and had no empathy, literally blamed my son for his non-healing and washed his hands to the aftermath. With nowhere else to go, my son researched and found Dr. Immerman, in WI. At first the thought of traveling to WI was unthinkable. I'm a single mom with a job I can't afford to lose. But I had no choice but to help my son. We researched Dr. Immerman, called his office and emailed pictures and background info. on prior surgeries. His success rate is 98%. How could we not go! Fast forward to today, Feb. 2018. My son is completely healed! Minimum scarring from Dr. Immerman's procedure. The day after surgery, he was able to sit. He went back to college and regular activity. Dr. Immerman specializes in this procedure. He builds up the area where the cleft is, and the incision is literally raised and moved over so it is not inside the buttock crease. He is the best in the Country. He and his staff, the hospital, etc. were a God-Sent to us. I am so proud of my son for finding him and so happy we went. Just wish we went before Silverman.